Get the tools you need to onboard users with less stress, fewer tickets, and more clarity.
The Shield Onboarding Kit is your go-to resource for running smooth, repeatable Shield deployments. Whether you’re launching for one client or rolling out Shield across your entire base, this kit gives you everything you need to guide end users and reduce post-launch noise.
What You’ll Get
Inside the kit, you’ll find a full set of resources designed to help MSPs communicate clearly, educate effectively, and deliver a consistent client experience. These materials are practical, brandable, and easy to integrate into your workflow, so you can skip writing from scratch and move straight into rollout.
The kit includes a step-by-step user guide that explains Shield in plain language, along with a short video that sets clear expectations for the first week. You’ll also receive a complete pre-deployment email series in multiple formats, a customizable pitch deck for internal teams or client meetings, and access to the Mailprotector Message Builder CustomGPT. This AI-powered assistant helps you create fast, accurate, and on-brand messaging with confidence.
Why Partners Use It
Shield delivers a smarter, zero trust approach to email security, but it works differently than what most users are used to. That shift can cause confusion if it is not rolled out with the right context. The onboarding kit helps you prevent those pain points before they start.
This kit helps you communicate clearly with clients, prevent misunderstandings, and reduce the number of support requests during the rollout. It also gives your team a consistent and professional way to present Shield, which builds trust and boosts adoption from day one.
Download the Shield Onboarding Kit
The kit is ready when you are. No extra formatting. No content creation required. Just the tools you need to deliver a smarter, smoother Shield rollout.