Helping MSP Partners Launch Zero Trust Email with Confidence and Clarity 

As adoption of Shield continues to grow, so has our commitment to helping partners deliver a great experience, end to end. 

That’s why we created the Shield Onboarding Kit. 

It’s a ready-to-use collection of customer-facing resources that helps MSPs guide users through Shield deployments with clarity, confidence, and fewer support tickets. 

What’s Included in the Shield Onboarding Kit 

This kit equips MSPs with the tools they need to educate users, manage expectations, and scale adoption, without writing custom content or chasing down resources. 

Shield Onboarding Guide 

A clear, visual walkthrough that explains what Shield is, what’s changing, and how users can take control of their inbox from day one. 

End User Walkthrough Video 

A short, non-technical video that sets expectations for the first week and helps users understand what Shield is doing behind the scenes. 

Pre-Deployment Email Series 

Three simple emails to educate users on what’s coming plus an instructional video for how to drop the HTML templates into your system. 

Mailprotector Message Builder: Custom GPT

An AI-powered assistant trained on Shield messaging to help partners create clear, customized rollout communications fast and on-brand. 

Shield Pitch & Training Deck 

A simple presentation for internal or external use. It helps teams explain Shield’s benefits in approachable language, perfect for customer calls or internal ramp-ups. 

Why This Kit Matters 

Shield brings a smarter, zero trust approach to email security. But because it works differently than what users are used to, a thoughtful introduction makes all the difference. 

This onboarding kit gives Mailprotector partners a consistent, scalable way to: 

• Educate customers before and during deployment 
• Prevent confusion and reduce reactive support 
• Build early confidence and engagement 
• Standardize messaging across teams 

Whether you’re prepping for your first Shield rollout or scaling across your full base, this kit is designed to meet you where you are and help you move faster.

Download the Shield Onboarding Kit 

Everything you need to deliver smoother Shield rollouts, without the guesswork, is ready for you.

Not Yet a Mailprotector Partner? 

Let’s fix that. If you’re looking for a smarter way to deliver email security, schedule a demo to learn how Shield, and our approach to enablement, can support your success.