Mailprotector Flying Email Icon Inbox Protection

Migrate Customers to Shield with Maximum Confidence and Minimal Disruption

Rolling out a new email security solution doesn’t have to be hard. The Shield Onboarding Kit gives you ready-to-use resources to deliver a smooth, professional experience your customers will appreciate.

What's Inside the Kit?

Shield Email Security Onboarding Guide

Onboarding Guide

PDF

This shareable guide helps users understand what Shield is, what’s changing, and how to take control of their inbox from day one. Packed with visuals and plain-language tips, it makes learning Shield feel intuitive and approachable.

Shield End User Walkthrough

VIDEO

This getting started video walks users through what to expect in their first week and how a few simple actions can help them get the most out of Shield—no technical background required. 

Watch Here

Shield Email Security Pre-Deployment Email Campaign for MSP Partners

Pre-Launch Email Campaign

WORD DOCS & HTML

This set of three user-ready emails helps users know what’s coming, understand what Shield does, and feel confident from day one. Fewer surprises mean fewer support tickets and a faster path to value.

Onboarding Kit Instructions

VIDEO

This short video shows you how to use the Shield Onboarding Kit to prepare users for launch. It walks through the included resources and shares tips for reducing confusion and support tickets.

Watch Here

Mailprotector Message Builder

CUSTOM GPT

The Mailprotector Message Builder is your AI-powered sidekick for crafting clear, effective customer messaging during Shield migrations.

Try CustomGPT Here

Mailprotector Shield Slide Deck

Shield Pitch & Training Deck

POWERPOINT

For both your team and your clients, this PowerPoint template walks through Shield’s key benefits in plain language, helping prospects understand the “why,” users know what to expect, and your team reduce post-deployment questions.

Download the Shield Onboarding Kit

MSPs love Shield for its smarter protection, simplified user experience and radically reduced noise. But customers don’t always see the value until they experience it. This kit helps you bridge that gap so your customers feel informed, supported and secure from day one. 

Not a partner yet?  Schedule a demo here