Rolling out a new email security solution doesn’t have to be hard. The Shield Onboarding Kit gives you ready-to-use resources to deliver a smooth, professional experience your customers will appreciate.
This shareable guide helps users understand what Shield is, what’s changing, and how to take control of their inbox from day one. Packed with visuals and plain-language tips, it makes learning Shield feel intuitive and approachable.
VIDEO
This getting started video walks users through what to expect in their first week and how a few simple actions can help them get the most out of Shield—no technical background required.
WORD DOCS & HTML
This set of three user-ready emails helps users know what’s coming, understand what Shield does, and feel confident from day one. Fewer surprises mean fewer support tickets and a faster path to value.
VIDEO
This short video shows you how to use the Shield Onboarding Kit to prepare users for launch. It walks through the included resources and shares tips for reducing confusion and support tickets.
CUSTOM GPT
The Mailprotector Message Builder is your AI-powered sidekick for crafting clear, effective customer messaging during Shield migrations.
POWERPOINT
For both your team and your clients, this PowerPoint template walks through Shield’s key benefits in plain language, helping prospects understand the “why,” users know what to expect, and your team reduce post-deployment questions.
MSPs love Shield for its smarter protection, simplified user experience and radically reduced noise. But customers don’t always see the value until they experience it. This kit helps you bridge that gap so your customers feel informed, supported and secure from day one.
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